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The Power of the Almighty Penny

Back to School is the second largest retail period of the year. It is also a hectic time. Consumers do not want to be ripped off,and most are looking for deals. Every retailer has a sale,but I think the penny breaks through the clutter. The penny says deal. The fact OfficeMax is consistent in their approach over the past several years bodes well. [...]

Are your advocates persuasive or on the lunatic fringe?

Watching the Barney Frank confrontation the other day reminded me of advocacy. Advocates are a powerful means of persuasion in marketing. Typically an advocate will be more persuasive than advertising. They are passionate about the product. They talk in consumer,not product terms. Advocates are great —unless they are on the lunatic fringe. [...]

The Social Architecture Revolution

I believe moving to a social architecture will require a revolution,because it will require marketers to think differently about consumer to brand interactions;it will change core marketing procedures (e.g. content creation,budgeting;,and it will require a certain level of brand self-awareness (i.e. btw not everyone is an advocate for your brand). [...]

The Death of Facebook?

This isn’t the first time I wondered about the future of the site. When my technically-challenged wife joined facebook about one year ago,I felt facebook jumped the shark. Now,with my mother on,well,let’s just say I believe ubiquity will kill the novelty. [...]