Subscribe

The Social Architecture Revolution

I believe moving to a social architecture will require a revolution,because it will require marketers to think differently about consumer to brand interactions;it will change core marketing procedures (e.g. content creation,budgeting;,and it will require a certain level of brand self-awareness (i.e. btw not everyone is an advocate for your brand). [...]

So,I’m a fan of Skittles. Now what?

Instead of a web site,Skittles has deployed an aggregation of social tools. Their primary site is a twitter feed. Product information is stored on wikipedia. Ads have been posted on YouTube and flickr. Oh yeah,I am also a fan on facebook with 581,772 other facebook users. [...]