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Some thoughts on creating the Killer Mobile Shopping App

Right now mobile apps listed are rather impersonal, and a bit pushy. Pushing coupons to the phone. Pushing prices to the phone. Pushing reviews to the phone. We need to be a little less pushy, and take a more empathetic view of the shopper. Make it more about them. Make it personal.

No one gets fired for recommending television …

This is an interesting debate, because the models may hold us back. Subjectivity in creative, in ideas, and in different channels is difficult to measure. As we increase efforts in lesser known areas like digital, social, and mobile, the comfort level of many decision makers decrease. Many people think these channels make for nice tactics, but they wouldn’t bet their entire product launch on them. The prefer the television security blanket.